Roscommon
Higher
Education
Centre

Trojan Building

Elphin Street

Boyle, Co. Roscommon

Phone: 071 966 4510

Fax: 071 966 2909

info@roscommonhec.com

County Roscommon Higher Education Centre logo

NCI HETAC Certificate
in First Line Management

 

Introduction

This programme fully equips people with the necessary skills to be effective supervisors, team leaders and first line managers. The programme will give you the knowledge, skills and techniques to get better results in any supervisory role. This course is always popular because if you are working as a manager or supervisor with little or no formal training you can benefit particularly from this programme as it provides a superb grounding in the key skills you will need.

 

Who is the Programme for?

The programme is aimed at those who have been recently appointed to supervisory positions, those in supervisory roles without formal qualifications and those planning to become a supervisor. Participants on the programme have come from every type of organisation and every type of industry sector.

 

Course Content

Year 1

· Role of the Manager

· Leadership, Motivation and Teamwork

· Employment Law

· Presentation and Communication Skills

· Interviewing Skills

Year 2

· Quality Management and Customer Care

· Employee Relations

· Employment Law

· Business Planning

· Health and Safety

 

Entry Requirements

This programme is designed to appeal to those already working. Entry will be considered on the applicant's individual merits and experience. Applicants may be granted exemptions. Exemptions will only be considered during the application process.

 

Course Duration

2 years (24 weeks per year)

Every Wednesday evening (7—9 .30 p.m)

Begins 1st October 2008

 

Assessment

Project-based assessment

70 % Minimum attendance

 

Award

HETAC Certificate in First Line Management. (HETAC Level 6 Special Purpose Award.)

 

Progression

This award will allow progression to level 6/7 programmes on the National Framework of Qualifications. Graduates will be eligible to apply for the second year of the Higher Certificate in Business subject to completing bridging studies in Accounting. Learners may also enrol on Level 7/8 programmes such as Bachelor of Arts (Honours) in HRM.

 

Fee

€1,270 per year (funding may be available)

 

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